Terms & Conditions

1. Introduction

Welcome to CAGMAG (cagmag.co.uk). These Terms & Conditions ("Terms") govern your use of our website, purchases made through our online store, and purchases made at our physical retail location.

By accessing our website or placing an order, you agree to these Terms.

2. Company Information

Business Name: Uplaw Tech Limited

Website: https://cagmag.co.uk

Email: support@cagmag.co.uk

Registered Address: 14/2E, Docksland Business Center, 10-16 Tiller Road, London, E14 8PX

3. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to purchase from our store.

4. Products

We sell:

High-end electronics
Office supplies
Business equipment
Related accessories

Product descriptions, specifications, colours and images are provided as accurately as possible. Minor differences may occur.

Availability is not guaranteed.

5. Pricing

Prices are displayed in GBP unless stated otherwise.

International customers may see prices converted into local currencies for convenience.

Prices may change without prior notice.

We reserve the right to correct pricing errors.

6. Orders

Submitting an order does not guarantee acceptance.

We may refuse or cancel orders due to:

suspected fraud
pricing errors
stock shortages
export restrictions
payment failure
inaccurate customer information

If payment has already been taken, an appropriate refund will be issued.

7. Payment

We accept:

Shopify Payments
Stripe
Major Credit/Debit Cards
Cash (in-store)
Other payment methods shown at checkout

Payment must be authorised before dispatch.

8. Shipping

Shipping times shown during checkout are estimates only.

International deliveries may experience delays due to customs or local authorities.

Customers are responsible for any applicable customs duties, import taxes or local fees unless otherwise stated.

9. Returns

Most products may be returned within 30 days of delivery.

Products must:

be unused where applicable
include original packaging
include accessories
include proof of purchase

Certain items may not be returnable due to hygiene, licensing, customisation or other legal restrictions.

10. Warranty

Products include the applicable manufacturer's warranty.

Where specifically advertised, certain products may also include a CAGMAG store warranty.

Warranty does not cover:

accidental damage
misuse
unauthorised repairs
normal wear
cosmetic damage

11. Bulk & Business Orders (B2B)

Bulk purchases may qualify for special pricing.

Business customers should inspect deliveries promptly and notify us of any shortages or damage within 48 hours where reasonably possible.

Unless otherwise agreed in writing, these Terms also apply to B2B purchases, except where mandatory consumer protections do not apply to business customers.

12. Fraud Prevention

To protect customers and comply with payment provider requirements, we may:

verify customer identity
request additional documentation
delay shipment for verification
cancel suspicious orders
refuse future orders involving fraudulent activity

13. Chargebacks

Customers should contact us before initiating a payment dispute.

Improper or fraudulent chargebacks may result in:

suspension of future orders
recovery of outstanding amounts
additional evidence being provided to the payment provider during dispute resolution

14. Intellectual Property

All website content including:

logos
product descriptions
graphics
photographs
software
trademarks

belongs to CAGMAG or its licensors and may not be copied or reused without permission.

15. Limitation of Liability

Nothing in these Terms excludes liability that cannot legally be excluded.

To the fullest extent permitted by law, CAGMAG shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.