1. Introduction
This Cookie Policy explains how CAGMAG ("we", "our", "us") uses cookies and similar technologies when customers visit or interact with:
Website: www.cagmag.co.uk
This policy explains:
- what cookies are,
- why we use them,
- the types of cookies we use,
- how third parties may use cookies,
- how customers can manage cookie preferences,
- your rights regarding online tracking technologies.
This Cookie Policy should be read together with our:
- Privacy Policy
- Terms & Conditions
- Returns & Refund Policy
CAGMAG respects customer privacy and is committed to handling personal information responsibly in accordance with applicable UK data protection laws, including:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
Cookies may be stored on:
- computers,
- laptops,
- tablets,
- smartphones,
- other internet-enabled devices.
Cookies allow websites to remember information about visitors and improve website functionality.
They may help websites:
- remember shopping carts,
- keep users signed in,
- analyse website usage,
- improve security,
- personalise customer experiences.
Cookies do not normally contain information that directly identifies you, although some cookies may be linked with personal information we hold about you.
3. Why We Use Cookies
CAGMAG uses cookies for several purposes, including:
- operating our online store,
- processing customer orders,
- improving website performance,
- remembering customer preferences,
- analysing visitor behaviour,
- providing relevant content,
- protecting against fraud,
- improving marketing effectiveness.
Cookies help us provide customers with a smoother and more secure shopping experience.
4. Types of Cookies We Use
Cookies can generally be grouped into the following categories:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly.
They allow customers to:
- add products to their shopping basket,
- complete checkout,
- access secure areas,
- maintain account sessions,
- process payments securely.
Without these cookies, certain website functions may not work.
Because these cookies are essential, they generally cannot be disabled through our website cookie settings.
Examples include:
- shopping cart cookies,
- checkout session cookies,
- security cookies,
- authentication cookies.
4.2 Functional Cookies
Functional cookies allow our website to remember customer choices and preferences.
They may help us remember:
- language preferences,
- region settings,
- previously selected options,
- account preferences.
These cookies improve convenience but are not always essential.
4.3 Analytics Cookies
Analytics cookies help us understand how visitors use our website.
They may collect information such as:
- pages visited,
- time spent on pages,
- navigation patterns,
- device information,
- general location information,
- website performance information.
We use analytics information to:
- improve website design,
- identify technical problems,
- understand customer interests,
- improve shopping experiences.
Analytics information is generally aggregated and does not directly identify individual customers.
4.4 Marketing and Advertising Cookies
Marketing cookies may be used to provide more relevant advertising and promotional communications.
These cookies may help us:
- measure advertising performance,
- understand customer interactions,
- display relevant promotions,
- limit repeated advertisements.
Where required by law, marketing cookies will only be used after obtaining appropriate consent.
4.5 Security and Fraud Prevention Cookies
Security cookies help protect customers and CAGMAG from fraudulent activity.
They may assist with:
- identifying suspicious activity,
- preventing unauthorised transactions,
- protecting checkout systems,
- maintaining website security.
These cookies are particularly important because CAGMAG sells high-value electronics and business equipment.
5. Shopify Cookies
CAGMAG operates its online store using Shopify.
Shopify may use cookies and similar technologies to support:
- website operation,
- shopping cart functionality,
- checkout processes,
- payment security,
- fraud prevention,
- customer experience improvements.
Shopify processes information according to its own privacy policies and security practices.
6. Payment Provider Cookies
Payment providers such as Shopify Payments, Stripe, and other payment processors may use cookies or similar technologies during payment processing.
These technologies may help with:
- secure transactions,
- fraud detection,
- payment verification,
- preventing unauthorised activity.
CAGMAG does not control third-party payment provider cookies.
Customers should review the privacy information provided by their chosen payment provider.
7. Third-Party Cookies
Some cookies may be placed by third-party services we use.
Examples may include:
- analytics providers,
- payment providers,
- marketing platforms,
- social media services,
- customer support tools.
Third parties may use cookies to:
- provide their services,
- measure performance,
- improve security,
- personalise experiences.
These third parties are responsible for their own cookie practices.
8. Managing Cookie Preferences
Customers can manage cookie preferences in several ways.
Website Cookie Settings
Where available, customers can use our cookie preference tool to:
- accept cookies,
- reject optional cookies,
- change preferences.
Browser Settings
Most browsers allow users to control cookies.
Customers can usually:
- block cookies,
- delete stored cookies,
- receive warnings before cookies are stored.
Browser settings can normally be found under:
- Privacy
- Security
- Cookies
- Website settings
9. Effect of Disabling Cookies
If cookies are disabled, some website features may not function correctly.
Possible effects include:
- shopping cart problems,
- checkout difficulties,
- loss of saved preferences,
- reduced website functionality.
Strictly necessary cookies cannot usually be disabled because they are required for essential website operation.
10. Consent to Cookies
When required by law, CAGMAG will request customer consent before placing optional cookies.
Customers may:
- accept all cookies,
- reject optional cookies,
- customise preferences.
Consent can be withdrawn at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
11. Personal Data and Cookies
Some cookies may collect information that could be considered personal data under UK GDPR.
Where personal data is collected through cookies, we process it according to:
- our Privacy Policy,
- applicable data protection laws,
- customer consent where required.
12. Legal Basis for Cookie Use
Depending on the cookie type, processing may be based on:
Legitimate Interests
Used for:
- essential website security,
- fraud prevention,
- website functionality.
Consent
Used for:
- marketing cookies,
- optional analytics cookies,
- advertising technologies.
Contract Performance
Used where cookies are necessary to provide requested services, such as processing online purchases.
13. Data Retention
Cookie duration varies depending on the type of cookie.
Cookies may be:
Session Cookies
These expire when the browser is closed.
Persistent Cookies
These remain for a defined period or until deleted manually.
Cookie retention periods depend on:
- the purpose of the cookie,
- service provider settings,
- legal requirements.
14. International Visitors
Because CAGMAG sells internationally, visitors may access our website from different countries.
Cookie requirements may vary depending on location.
We aim to comply with applicable privacy requirements, including UK privacy laws and relevant international obligations where applicable.
15. Children's Privacy
Our website is not intended for children under the age required by applicable law without parental supervision.
We do not knowingly collect children's personal information through cookies or other technologies.
16. Changes to This Cookie Policy
We may update this Cookie Policy from time to time due to:
- changes in technology,
- changes in website functionality,
- legal requirements,
- changes to third-party services.
The latest version will always be available on:
17. Contact Us
If you have questions regarding cookies, privacy, or data protection, please contact:
CAGMAG
Website: www.cagmag.co.uk
Email: support@cagmag.co.uk
We aim to respond to privacy enquiries within 1–2 business days.